Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from shelvas.com (“the Site”).

 

 

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device, often including a unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.

  • Log files – Track actions on the Site and collect data including IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web beacons, tags, and pixels – Electronic files used to record information about browsing behavior.

Additionally, when you make (or attempt to make) a purchase, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We call this “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

 

 

How We Use Your Personal Information

We use the Order Information that we collect to:

  • Fulfill orders placed through the Site (including payment processing, shipping, and order confirmations).

  • Communicate with you.

  • Screen orders for potential fraud or risk.

  • Provide you with product or service information and marketing, in line with your preferences.

We use the Device Information that we collect to:

  • Screen for potential fraud and risk (particularly IP addresses).

  • Improve and optimize our Site (for example, analytics on browsing and marketing campaign performance).

 

 

Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services:

  • Shopify powers our online store. You can read how Shopify uses your information here: Shopify Privacy Policy.

  • Google Analytics helps us understand how customers use our Site. You can read about Google’s practices here: Google Privacy. You can also opt out of Google Analytics here: Google Opt-Out.

We may also share your Personal Information to comply with applicable laws, respond to lawful requests (e.g., subpoenas), or protect our rights.

 

 

Behavioural Advertising

We use Personal Information to provide targeted ads or marketing communications. For more details on targeted advertising, visit the NAI educational page: How Online Ads Work.

You can opt out of targeted advertising here:

Additionally, you may opt out through the Digital Advertising Alliance’s portal: optout.aboutads.info.

 

 

Do Not Track

Please note: we do not alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.

 

 

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and request correction, updates, or deletion. To exercise this right, please contact us using the details below.

We process your information to fulfill contracts (for example, orders placed through the Site) or pursue legitimate business interests. Please note your information may be transferred outside Europe, including to the United States.

 

 

Data Retention

When you place an order, we retain your Order Information for our records unless and until you request its deletion.

 

 

Changes

We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or other operational reasons.

 

 

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail at the details below:

📧 support@shelvas.com

🏢 Shelvas LLC

30 N Gould St Ste R, Sheridan, WY 82801, USA